Common Areas Cleaned on Schedule, Proven in Photos
Supervised crews on a documented checklist, from the lobby to the parking garage, with a photo-verified completion report after every visit. One flat-rate contract that holds for the full term, with no annual escalators.
Common areas are where your building gets judged. Residents walk the lobby twice a day, and boards notice the elevator cab before anything else. Every GTA winter raises the difficulty, with road salt and slush tracked through the entrances from the first storm to the spring melt. Lobby impressions feed straight into resident satisfaction and tenant renewals, so when cleaning slips, it shows up first as complaints and eventually as turnover.
Master Building Services runs scheduled janitorial programs for buildings across Toronto and the GTA, from three visits per week up to daily service. Supervised crews work through a documented checklist that covers lobbies, hallways, elevators, amenity rooms, waste and compactor rooms and parking garages, and every visit ends with a photo-verified completion report. You see the standard being held without leaving your desk, and the whole program sits under one master service agreement with one monthly invoice.
What's included
- Lobby, hallway and elevator cleaning on a fixed schedule
- Amenity room and shared common-area cleaning
- Waste and compactor room cleaning
- Parking garage cleaning
- Programs from three visits per week up to daily
- Supervised crews working a documented checklist
- Photo-verified completion report after every visit
- Flat-rate multi-year contract with no annual escalators
How your janitorial program runs
Every program starts by setting frequency and scope. Buildings run anywhere from three visits per week to daily service, written into the contract so there is never a question about when crews are on site. The cleaning itself follows a documented checklist built around your building's actual spaces: lobby and entrances, hallways and elevators, amenity rooms, waste and compactor rooms, and the parking garage. Crews are supervised on site rather than dropped off and left to interpret the scope on their own.
What you receive is the part most cleaning contracts leave vague. After every visit, a photo-verified completion report lands in your inbox, proof the checklist was worked rather than a signature in a logbook nobody reads. When something does get flagged, by a resident, a board member or your own walk-through, a real person responds within two business hours.
Why it matters, and when to lock it in
A janitorial program is the most visible line in your operating budget: every resident and every prospective tenant walks through the spaces it covers. When the standard drifts, the cost shows up as board complaints, weaker first impressions at showings and renewals that get harder to win. A documented, supervised program turns that risk into something you can verify after every visit instead of something you discover at the AGM.
Two dates matter in the GTA. The first is freeze-up: salt season starts with the first storm, and a program locked in before November keeps lobby floors and garage surfaces ahead of the mess instead of behind it. The second is your current contract's renewal date: if it carries an annual escalator, get a comparison quote against flat-rate multi-year pricing before you sign again. If you want a baseline first, the free Building Health Report includes a photo-documented walk-through of your interior common areas with a prioritized fix list, and it is yours to keep either way.
Why property managers choose Master.
Proof after every visit
Photo-verified completion reports document each cleaning visit, so you can hold the standard from your desk instead of walking the property to check it.
Pricing that stays flat
Janitorial runs on a flat-rate multi-year contract with no annual escalators, so the line item you budget in year one is the line item you pay in year three.
One agreement, less paperwork
Cleaning sits under the same master service agreement as the rest of your building: one COI, one WSIB clearance, one monthly invoice and one account manager to call.
Janitorial & Common Areas — questions property managers ask
Can you provide a COI and WSIB clearance before crews start?
Yes. One master service agreement covers the program with a single COI and a single WSIB clearance, and we carry $5M in liability insurance. You get the paperwork your board and your insurer expect before anyone touches a mop.
Will cleaning crews disrupt residents or building operations?
Programs run on a fixed schedule written into the contract, so residents and staff know when crews are on site, and supervised crews stick to the documented checklist rather than wandering the property. If a resident raises an issue, a real person responds within two business hours.
How often will crews be in the building?
As often as your building needs: programs run from three visits per week up to daily service. The schedule is set in the contract, and every visit, at any frequency, ends with a photo-verified completion report.
What is in scope, and what happens when something falls outside it?
The documented checklist covers lobbies, hallways, elevators, amenity rooms, waste and compactor rooms and parking garages. If you spot work beyond cleaning, such as painting touch-ups or repairs, it can be added under the same master service agreement instead of sourcing another vendor.
How does a multi-year janitorial contract protect us on price?
Our contracts are flat-rate for the full multi-year term with no annual escalators, so there is no renegotiation letter arriving every January. Billing stays simple too: one monthly invoice under the master service agreement.
Put your common areas on a verified schedule
Tell us about your building and the frequency you have in mind, and a firm janitorial quote comes back within 48 hours, guaranteed. If you would rather start with a baseline, the free Building Health Report covers your interior common areas with no obligation to hire us.
Serving Toronto, Mississauga, Brampton, Vaughan, Markham, Richmond Hill and the entire GTA.